Terms and Conditions

Last Updated: January 15, 2025

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Tylqenor Arena ("we," "us," "our," or "Company"), governing your access to and use of our website, gaming platform, and all related services (collectively, the "Services").

By creating an account, accessing our website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Refund Policy.

2. Eligibility and Account Registration

2.1 Age Requirements

You must be at least 16 years of age to use our Services. Users between 16 and 18 years old must have parental or guardian consent. By using our Services, you represent and warrant that you meet these age requirements.

2.2 Account Creation

To access certain features, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate and current
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities under your account

2.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or any other reason we deem appropriate. You may also terminate your account at any time by contacting our support team.

3. User Conduct and Prohibited Activities

3.1 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You are responsible for your conduct and any content you create, upload, or share on our platform.

3.2 Prohibited Activities

You agree NOT to:

• Violate any applicable local, national, or international laws or regulations
• Infringe upon intellectual property rights of Tylqenor Arena or third parties
• Transmit any harmful, offensive, defamatory, or inappropriate content
• Harass, threaten, intimidate, or abuse other users
• Engage in cheating, hacking, or manipulating game systems
• Use automated systems (bots, scripts) to access or interact with our Services
• Attempt to gain unauthorized access to our systems or networks
• Impersonate other users, organizations, or Tylqenor Arena staff
• Distribute spam, malware, viruses, or other malicious code
• Engage in any activity that disrupts or interferes with our Services
• Collect or harvest personal information of other users without consent
• Use our Services for commercial purposes without authorization
• Create multiple accounts to circumvent restrictions or gain unfair advantages
• Sell, transfer, or otherwise dispose of your account to third parties

3.3 Consequences of Violations

Violations of these conduct rules may result in:

• Warning and temporary restrictions
• Suspension of account access
• Permanent account termination
• Legal action and cooperation with law enforcement
• Financial liability for damages caused

4. Gaming Services and Features

4.1 Interactive Features

Tylqenor Arena provides various interactive gaming features including:

• Quizzes and polls
• Tournaments and competitions
• Leaderboards and rankings
• Community forums and chat
• User profiles and achievements
• Social sharing and interactions

4.2 Virtual Items and Currency

We may offer virtual items, currency, or premium features for purchase. You acknowledge that:

• Virtual items have no real-world monetary value
• All purchases are final unless otherwise stated in our Refund Policy
• We may modify, suspend, or discontinue virtual items at any time
• Virtual items are non-transferable and cannot be exchanged for real currency
• Upon account termination, all virtual items and currency are forfeited

4.3 Tournament Participation

When participating in tournaments or competitions:

• You must comply with specific tournament rules and regulations
• Fair play is mandatory; cheating results in disqualification
• Prize distribution is subject to verification and eligibility requirements
• We reserve the right to cancel or modify tournaments at any time
• Disputes will be resolved at our sole discretion

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, features, functionality, and materials on Tylqenor Arena, including but not limited to:

• Text, graphics, logos, icons, images
• Software, code, and algorithms
• Audio and video content
• Game designs and mechanics
• Trademarks and branding

are owned by Tylqenor Arena or our licensors and are protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes, subject to these Terms.

5.3 User-Generated Content

When you submit, post, or upload content to our platform, you:

• Retain ownership of your original content
• Grant us a worldwide, royalty-free, perpetual license to use, display, modify, and distribute your content
• Represent that you have all necessary rights to grant this license
• Agree that your content does not infringe on third-party rights
• Acknowledge that we may remove any content at our discretion

6. Payment and Billing

6.1 Purchases and Subscriptions

When making purchases through our platform:

• All prices are in Euros (EUR) unless otherwise stated
• Prices are subject to change without notice
• You authorize us to charge your payment method for all purchases
• You are responsible for all applicable taxes and fees
• Subscriptions automatically renew unless cancelled

6.2 Payment Processing

Payments are processed securely through third-party payment processors. We do not store complete payment card information. By providing payment information, you represent that you are authorized to use the payment method.

6.3 Refunds

Refund requests are governed by our separate Refund Policy. Please review that policy for detailed information about refund eligibility and procedures.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

8. Third-Party Services and Links

Our Services may contain links to third-party websites, services, or applications. We are not responsible for:

• The content, accuracy, or practices of third-party sites
• Privacy policies of external services
• Any damages or losses caused by third-party services

Your interactions with third parties are solely between you and them.

9. Disclaimers and Limitations of Liability

9.1 Service Availability

We strive to provide uninterrupted access to our Services, but we do not guarantee that:

• Services will be available at all times without interruption
• Services will be error-free or secure from unauthorized access
• Results from using Services will be accurate or reliable
• Defects or errors will be corrected

9.2 "As Is" Disclaimer

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Tylqenor ARENA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or data
• Loss of use or business interruption
• Cost of substitute services
• Personal injury or property damage

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR €100, WHICHEVER IS GREATER.

9.4 Indemnification

You agree to indemnify, defend, and hold harmless Tylqenor Arena, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of third parties
• Your User-Generated Content

10. Modification of Terms and Services

10.1 Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date
• Post the revised Terms on our website
• Notify users of material changes via email or platform notification

Your continued use of Services after changes take effect constitutes acceptance of the modified Terms.

10.2 Service Modifications

We may modify, suspend, or discontinue any aspect of our Services at any time, including:

• Features and functionality
• Content and availability
• Pricing and payment structures

We will not be liable for any modification, suspension, or discontinuation of Services.

11. Termination

11.1 Termination by You

You may terminate your account at any time by:

• Using the account deletion feature in your settings
• Contacting our support team

11.2 Termination by Us

We may terminate or suspend your access immediately, without prior notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Abusive behavior toward other users or staff
• Extended periods of inactivity
• Any other reason at our sole discretion

11.3 Effects of Termination

Upon termination:

• Your right to access Services immediately ceases
• Your account data may be deleted
• All virtual items and currency are forfeited
• Certain provisions of these Terms survive termination

12. Dispute Resolution and Governing Law

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of Spain, without regard to conflict of law principles.

12.2 Jurisdiction

Any disputes arising from these Terms or your use of Services shall be subject to the exclusive jurisdiction of the courts located in Spain.

12.3 Informal Resolution

Before initiating formal legal proceedings, parties agree to attempt to resolve disputes informally by contacting us at:

12.4 Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration in accordance with Spanish arbitration law, except where prohibited by applicable law.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Tylqenor Arena regarding use of our Services.

13.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

13.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations without restriction.

13.5 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, wars, terrorism, pandemics, or government actions.

14. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

15. Acknowledgment

BY USING Tylqenor ARENA'S SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SERVICES.

Thank you for being part of the Tylqenor Arena gaming community. Game on!

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